Frequently asked Questions

Are Ina Paarman products suitable for Vegetarians/Vegans?

Our products are classified and labelled according to their relevant vegetarian status. Vegan food products do not contain meat, poultry, fish, seafood, eggs, dairy products or honey. To see which of our products are Vegan, please visit our allergen table.

Can I microwave sauces in the packs?

We do not recommend microwaving our Ready to Serve Sauces in the doypacks. The best way to heat is to pour the sauce into a small glass, corning ware or ceramic container. Cover with a sheet of paper towel, microwavable lid or plastic wrap. Place bowl in the centre of the microwave, at least 1cm away from the sides and door. Heat on 100% power for 1 minute, then stir through. If necessary heat for a further 30 seconds. Microwave ovens vary. These timings are a guide only and are based on 850-1100 watt ovens.

Can we buy in bulk?

Yes. All Ina Paarman Products can be bought in cases. For more details on prices and how to order, please contact our Sales Department on orders@paarman.co.za or call 021 705 6440/1

Do you have an allergen policy?

Yes we have, please click here to view allergen information on all our products.

Do you have an email newsletter?

Yes, we do. We send out an interesting and inspiring newsletter every month. These newsletters are written by Ina and team with video's and include recipes and tips straight from the professionals at the Development Kitchen. You can subscribe by clicking here. Alternatively, you can email ina@paarman.co.za to be added to our database.

Do you use artificial sweetener in your products?

We do not use any artificial sweeteners. Unrefined sugar is used in some of our recipes, but in moderation.

Do you use natural or artificial flavours?

When it comes to the labelling of our products, we are bound by the law as set out in the South African regulations relating to the Labelling and Advertising of Foodstuffs to declare ‘flavouring’, so we cannot specify natural flavour. This is of course a great disappointment to us, as the price of natural and nature identical flavours are up to 50 times more than artificial flavours – yet we are unable to communicate to our customers the fact that we are using superior ingredients in order for them to make their own informed purchasing decisions.

How long can I keep Ina Paarman products once they have been opened?

  • Bake Mixes: Single use product : use once opened. Unopened packs are good 6 months after sell by date.
  • Chutneys: Once opened, keep refrigerated and use within 4 weeks.
  • Coat and Cook Sauces: Once opened, keep refrigerated and use within 4 days. Freeze successfully.
  • Icing Kits : once mixed, keeps for a week in the fridge. Soften briefly in the microwave before use.
  • Marinades: Once opened, keep refrigerated and use within 3 weeks or will freeze successfully.
  • Pasta Sauces: Once opened, keep refrigerated and use within 3 days or will freeze successfully.
  • Ready to Serve Sauces: Once opened, keep refrigerated and use within 2 days or will freeze successfully.
  • Salad Dressings: Once opened, keep refrigerated and use within 2 months.
  • Seasonings: Once opened, keep dial cap turned to ‘close’ and store at room temperature for up to 6 months.
  • Specialities: Once opened, keep refrigerated and use within 2 weeks or will freeze successfully.
  • Spices: Once opened, keep dial cap turned to ‘close’ and store at room temperature for up to 6 months.
  • Stock & Sauce Powders : Once opened, keep closed and store at room temperature for up to months.
  • Stock Concentrate Sachets: Single use product : use once opened.
  • Stuffing Mix: Single use product : use once opened or keep in the freezer for extended storage.

Is MSG (Monosodium Glutamate) added to any Ina Paarman products?

We do not add commercial MSG to any of our products. NO ADDED MSG is specified on our labels, as some ingredients inherently contain high levels of natural glutamate, eg. Mushrooms and tomatoes.

Is there safe parking at the Factory Shop?

We have limited parking on the premises but plenty of safe parking in a private road outside.

Salt level in Seasonings, Spices and other products?

Please do note that nutritional information on our labels (or available on our website) must be declared by 100 g of product as packed, as per South African labelling legislation. A serving size is also included. For a non-ready- to- consume product that you would only consume a small amount in an entire dish (eg our Seasonings, Spices, Stock Powders and Stock Concentrates), it is helpful to keep in mind that the sodium value would need to be worked out for the product in the entire dish and then further reduced by serving to calculate the ready-to-consume sodium level of the product.

What are your Terms & Conditions and Privacy Policy?

Please click here to read our full Terms & Conditions and click here for our Privacy Policy.

What is a stabiliser and where does it come from?

In order to keep dressings and sauces homogeneously blended over a period of time we need to add a stabiliser. For this purpose we use a completely natural product made from seaweed called Xanthan Gum.

What must I do if a product is substandard?

  • Make a note of the production and batch details printed in black on the product.
  • Send us a photo if possible.
  • Email Ina directly at ina@paarman.co.za, she will pass it on to our Quality Control team who will do a full investigation. We keep retention samples of each batch, therefore we are able to trace past production samples.
  • Please supply us with production details at all times.
  • We will then happily replace any substandard product.

Where is Ina Paarman's Factory Shop?

Our Factory Shop is situated at Unit B7, Diep River Industrial Park, Greenville Road, Diep River, Cape Town. The shop is open from Monday to Friday from 10:00 – 15:00 and on Saturday from 09:00 – 13:00. Contact 021 705 6440/1 | Click here for a map    

Which products are in the Ina Paarman range?

Please click here for our full product range

Which, if any, colourants are used in Ina Paarman products?

Where possible, we use only natural substances like spinach powder, milled carrots, berry concentrates, etc to provide colour and appetite appeal. Alternatively, natural colourants such as beta carotene and chlorophyll are used in a few of our products. Artificial colourants such as tartrazine are NOT used in any of our products.